Privacy Policy

1. Information We Collect

We collect information to provide and improve our services, personalize your experience, and comply with legal obligations. The types of information we collect include:

1.1 Personal Information

  • Name (First and Last Name)
  • Email Address
  • Phone Number
  • Role or Business Details (e.g., Architect, Designer, Brand, Retailer)
  • Company or Business Name
  • Payment Information (only processed through secure gateways)

1.2 Non-Personal Information

  • Device details (e.g., type, operating system, and browser)
  • IP Address
  • Usage data, including interaction with our website and platform features
  • Referral sources (e.g., search engines, social media)

1.3 Optional Information

  • Preferences and interests provided during surveys or onboarding
  • Details provided in support requests or feedback

2. How We Use Your Information

We use the collected data to:

  1. Provide Services: Deliver our platform’s features, including portfolio visibility, lead generation, collaboration tools, and sustainability resources.
  2. Enhance User Experience: Personalize content, recommendations, and interactions based on your role and preferences.
  3. Communicate: Send notifications, promotional offers, subscription confirmations, and feature updates.
  4. Process Transactions: Ensure secure handling of payments and subscription services.
  5. Ensure Security: Protect user accounts, detect fraudulent activities, and maintain data integrity.
  6. Comply with Legal Obligations: Adhere to applicable laws, regulations, and industry standards.

3. Payment and Financial Data

  • Payments made for advance subscription fees or premium features are securely processed through third-party payment gateways.
  • Lighthouse does not store your payment details, such as credit card or bank account numbers.
  • For issues related to payments, users can contact us at contact@lighthouseinfra.com.

4. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. However, your data may be shared in the following circumstances:

4.1 Service Providers

We work with trusted third-party vendors who assist in:

  • Payment processing
  • Data analytics and platform optimization
  • Marketing and communication services

4.2 Legal Obligations

We may disclose your information if required to:

  • Comply with applicable laws or court orders
  • Protect Lighthouse’s rights, users, or platform integrity

4.3 Consent

Your information may be shared when you explicitly consent to specific uses or collaborations.

5. Data Retention

We retain your personal information for as long as it is necessary to:

  1. Provide you with access to our platform and services.
  2. Comply with legal, financial, or operational requirements.

You may request the deletion of your data at any time, subject to certain legal obligations.

6. Your Rights

As a user, you have the following rights:

  • Access Your Data: Review and update the personal information associated with your account.
  • Data Portability: Request a copy of the data you’ve provided to us.
  • Withdraw Consent: Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails.
  • Delete Data: Request the deletion of your data by contacting us at contact@lighthouseinfra.com.

7. Cookies and Tracking Technologies

Lighthouse uses cookies to enhance your experience. Cookies are small files stored on your device to collect data about your interactions with our platform.

7.1 Types of Cookies We Use

  1. Essential Cookies: Ensure platform functionality and account security.
  2. Analytical Cookies: Track usage patterns to improve platform performance.
  3. Marketing Cookies: Deliver relevant ads and content based on your preferences.

7.2 Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your experience on the platform.

8. Security Measures

We prioritize the security of your personal information. Our measures include:

  1. Encryption: All data transfers, including payments, are encrypted using SSL/TLS protocols.
  2. Access Control: Limited access to personal information, restricted to authorized personnel.
  3. Regular Audits: Periodic assessments to identify and resolve vulnerabilities.

While we strive to protect your data, no method of transmission or storage is 100% secure. Users are encouraged to keep their login credentials confidential.

9. Third-Party Links

Our platform may contain links to external websites or services. Lighthouse is not responsible for the privacy practices or content of these third parties. We encourage users to review their policies before interacting with them.

10. Updates to This Policy

Lighthouse reserves the right to update this Privacy Policy periodically. Any significant changes will be communicated via email or platform notifications. Continued use of the platform constitutes acceptance of the updated policy.

11. Children’s Privacy

Lighthouse is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us:

  • Website: www.lighthouseinfra.com
  • Email: contact@lighthouseinfra.com
  • Phone: +91 9110665818
  • Address: 606, 2nd Cross, 8th B Main, Vijayabank Layout, Bangalore – 560076

By using Lighthouse, you acknowledge and agree to this Privacy Policy. Thank you for trusting us to connect, collaborate, and grow with you!