TERMS OF SERVICE

Version 1.0

Effective Date: 15 July 2026

Last Updated: 15 July 2026

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PREAMBLE

Welcome to Lighthouse.

Lighthouse is a global technology platform designed to connect professionals, businesses, suppliers, manufacturers, contractors, developers, project owners, procurement teams, and other participants within the architecture, engineering, construction, interior design, building materials, procurement, infrastructure, and related industries.

Lighthouse provides a technology ecosystem that may include professional discovery, project showcasing, portfolio hosting, product discovery, procurement facilitation, request-for-quotation (RFQ) management, lead generation, marketplace services, collaboration tools, communication tools, advertising services, enterprise services, artificial intelligence (AI) services, analytics services, integrations, APIs, and other related offerings.

These Terms of Service establish the rules, rights, responsibilities, obligations, and legal relationship governing access to and use of the Lighthouse Platform.

PLEASE READ THESE TERMS CAREFULLY.

BY ACCESSING, BROWSING, REGISTERING FOR, DOWNLOADING, INSTALLING, OR USING ANY PORTION OF THE LIGHTHOUSE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE USING THE PLATFORM.

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ARTICLE 1

INTRODUCTION & AGREEMENT TO TERMS

1.1 Parties

These Terms constitute a legally binding agreement between:

LH InfraMesh Pvt Ltd, including its subsidiaries, affiliates, successors, assigns, licensors, service providers, contractors, representatives, and authorized agents (collectively referred to as “Lighthouse”, “Company”, “we”, “our”, or “us”),

and

Any individual, business entity, organization, government authority, institution, partnership, limited liability partnership, corporation, trust, association, or other legal entity that accesses or uses the Platform (collectively referred to as “User”, “you”, or “your”).

1.2 Scope of Application

These Terms govern all access to and use of:

1. Lighthouse websites;
2. Lighthouse mobile applications;
3. Progressive web applications;
4. Partner portals;
5. Brand portals;
6. Enterprise portals;
7. Marketplace services;
8. Procurement systems;
9. Artificial intelligence systems;
10. APIs and developer tools;
11. Communication systems;
12. Messaging systems;
13. Analytics systems;
14. Software products;
15. Future products and services introduced by Lighthouse;
16. Any content, data, information, software, functionality, or services made available by Lighthouse.

These Terms apply regardless of the method used to access the Platform.

1.3 Agreement to Terms

By accessing or using the Platform, you expressly acknowledge and agree that:

1. You have read these Terms in their entirety;
2. You understand these Terms;
3. You agree to be legally bound by these Terms;
4. You agree to comply with all applicable laws;
5. You agree to comply with all Lighthouse policies incorporated herein;
6. You agree that electronic acceptance constitutes legally valid acceptance of these Terms.

1.4 Categories of Users

The Platform may be accessed by various categories of users including but not limited to:

1. Property Owners;
2. Homeowners;
3. Developers;
4. Builders;
5. Architects;
6. Interior Designers;
7. Landscape Designers;
8. Structural Engineers;
9. MEP Consultants;
10. Project Management Consultants;
11. Contractors;
12. Manufacturers;
13. Brands;
14. Product Owners;
15. Distributors;
16. Dealers;
17. Resellers;
18. Vendors;
19. Procurement Professionals;
20. Material Suppliers;
21. Students;
22. Educational Institutions;
23. Influencers;
24. Content Creators;
25. Enterprise Customers;
26. Government Organizations;
27. Industry Associations;
28. Other approved participants.

Different categories of users may be subject to additional obligations, policies, agreements, restrictions, and requirements.

1.5 Business Users

Where a User accesses the Platform on behalf of:

1. A company;
2. A partnership;
3. A limited liability partnership;
4. A corporation;
5. A trust;
6. An institution;
7. A government body;
8. Any other legal entity;

such User represents and warrants that they possess authority to bind such entity.

In such cases:

1. The entity shall be deemed a User under these Terms;
2. The individual accepting these Terms may be personally responsible for misrepresenting authority;

iii. References to “User” shall include both the individual and the represented entity where applicable.

1.6 Electronic Communications

You consent to receive communications electronically, including:

1. Platform notifications;
2. Transaction notifications;
3. Verification requests;
4. Legal notices;
5. Service announcements;
6. Compliance notices;
7. Account communications;
8. Product updates;
9. Policy updates;
10. Security alerts.

Electronic communications shall satisfy any legal requirement that such communications be provided in writing.

1.7 Global Accessibility

The Platform may be accessible from multiple jurisdictions worldwide.

Lighthouse makes no representation that the Platform is appropriate or lawful in every jurisdiction.

Users accessing the Platform from any jurisdiction do so at their own initiative and are solely responsible for compliance with applicable local laws.

1.8 No Waiver of Rights

Failure by Lighthouse to enforce any provision of these Terms shall not constitute a waiver of such provision or any other rights available to Lighthouse.

1.9 Relationship Between Documents

These Terms serve as the master agreement governing the Lighthouse Platform.

Additional policies, partner agreements, enterprise agreements, schedules, notices, guidelines, and operational standards may supplement these Terms.

Where applicable, such documents shall be incorporated into these Terms by reference.

1.10 Right to Refuse Service

To the fullest extent permitted by law, Lighthouse reserves the right to:

1. Refuse access;
2. Refuse registration;
3. Restrict services;
4. Remove content;
5. Deny verification;
6. Suspend accounts;
7. Terminate accounts;
8. Restrict geographic access;
9. Refuse business relationships;

for any lawful reason.

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ARTICLE 2

DEFINITIONS

For purposes of these Terms, the following definitions shall apply.

Unless the context otherwise requires, singular references include plural references and vice versa.

2.1 “Account”

Means a registered user profile established on the Platform.

2.2 “Advertisement”

Means any sponsored listing, promoted content, campaign, featured placement, brand promotion, lead campaign, or paid visibility initiative displayed on the Platform.

2.3 “Affiliate”

Means any entity that directly or indirectly controls, is controlled by, or is under common control with Lighthouse.

2.4 “AI Output”

Means any recommendation, estimate, calculation, prediction, classification, design suggestion, procurement suggestion, budget estimate, quantity estimate, generated image, generated content, generated report, generated insight, generated workflow, generated analysis, or other output produced by Lighthouse AI systems.

2.5 “Architect”

Means an architect, architecture firm, architecture studio, design practice, licensed architecture professional, or similar entity using the Platform.

2.6 “Brand”

Means a manufacturer, product owner, product marketer, product license holder, commercial brand, supplier, or similar organization represented on the Platform.

2.7 “Content”

Means all information, materials, communications, media, and data made available through the Platform, including but not limited to:

1. Text;
2. Images;
3. Videos;
4. CAD files;
5. BIM files;
6. Drawings;
7. Floor plans;
8. Specifications;
9. Product information;
10. Project information;
11. Reviews;
12. Ratings;
13. Comments;
14. Messages;
15. Audio;
16. Documents;
17. AI-generated content;
18. Metadata;
19. Any other digital content.

2.8 “Contractor”

Means any contractor, builder, construction company, execution partner, fit-out contractor, project executor, subcontractor, or similar service provider.

2.9 “Enterprise Customer”

Means any organization entering into an enterprise-level commercial relationship with Lighthouse.

2.10 “Lead”

Means any inquiry, request, RFQ, contact request, proposal request, consultation request, expression of interest, procurement opportunity, sales opportunity, customer opportunity, or business opportunity generated through the Platform.

2.11 “Lighthouse”

Means LH InfraMesh Pvt Ltd, its subsidiaries, affiliates, successors, assigns, licensors, contractors, service providers, representatives, and authorized agents.

2.12 “Manufacturer”

Means any entity that designs, manufactures, assembles, produces, licenses, imports, or owns products offered through the Platform.

2.13 “Marketplace”

Means any Lighthouse-enabled environment, feature, workflow, portal, or service that facilitates:

1. Product discovery;
2. Product promotion;
3. Product comparison;
4. RFQ generation;
5. Procurement facilitation;
6. Supplier engagement;
7. Lead generation;
8. Commercial interactions;
9. Advertising opportunities;
10. Future commercial services.

2.14 “Procurement Services”

Means sourcing assistance, procurement planning, RFQ management, supplier discovery, procurement analytics, procurement governance, material planning, vendor coordination, and related facilitation services made available through the Platform.

2.15 “Product”

Means any material, equipment, fixture, fitting, furnishing, software, service, solution, system, technology, component, or commercial offering displayed, promoted, listed, referenced, recommended, or otherwise represented on the Platform.

2.16 “Product Listing”

Means any product page, catalogue entry, product profile, product advertisement, product information page, or similar representation displayed on the Platform.

2.17 “Professional”

Means any individual or entity providing professional services through or in connection with the Platform, including architects, designers, engineers, consultants, contractors, project managers, procurement specialists, and related service providers.

2.18 “Project”

Means any architecture, construction, infrastructure, engineering, fit-out, renovation, procurement, landscaping, development, or related initiative represented on the Platform.

A Project may include:

1. Completed projects;
2. Ongoing projects;
3. Conceptual projects;
4. Proposed developments;
5. Commercial developments;
6. Residential developments;
7. Public infrastructure;
8. Interior design projects;
9. Procurement initiatives.

2.19 “Project Content”

Means all information relating to a Project, including:

1. Images;
2. Renderings;
3. Drawings;
4. Floor plans;
5. Specifications;
6. Product tags;
7. Project descriptions;
8. Cost information;
9. Timeline information;
10. Technical documentation;
11. Related content.

2.20 “Reseller”

Means any dealer, reseller, retailer, distributor, stockist, channel partner, or similar commercial intermediary represented on the Platform.

2.21 “Review”

Means any rating, review, testimonial, comment, recommendation, assessment, feedback, evaluation, endorsement, or opinion submitted by a User.

2.22 “RFQ”

Means a Request for Quotation and includes:

1. Requests for pricing;
2. Requests for proposals;
3. Requests for information;
4. Tender requests;
5. Supplier inquiries;
6. Procurement requests;
7. Commercial sourcing requests;
8. Similar commercial inquiries.

2.23 “Service Provider”

Means any third party engaged by Lighthouse for the provision of technology, cloud infrastructure, analytics, payment processing, communication services, AI services, security services, support services, or other operational functions.

2.24 “Subscription”

Means any paid plan, recurring plan, premium service, enterprise plan, promotional package, advertising package, or other paid offering provided by Lighthouse.

2.25 “Supplier”

Means any entity capable of supplying products, services, materials, systems, equipment, labor, or related commercial offerings.

2.26 “User”

Means any individual or legal entity that accesses, browses, visits, registers for, interacts with, or otherwise uses the Platform.

2.27 “User Generated Content”

Means any content submitted, uploaded, transmitted, displayed, stored, generated, shared, posted, published, or otherwise made available by Users through the Platform.

Such content may include:

1. Project uploads;
2. Product uploads;
3. Images;
4. Videos;
5. Drawings;
6. Floor plans;
7. BIM files;
8. CAD files;
9. Reviews;
10. Comments;
11. Messages;
12. Advertisements;
13. Articles;
14. Posts;
15. AI prompts;
16. Other content.

2.28 “Verification”

Means any verification, validation, authentication, confirmation, badge issuance, credential review, documentation review, or identity review conducted by Lighthouse.

Verification shall not constitute:

1. Certification;
2. Endorsement;
3. Recommendation;
4. Guarantee;
5. Warranty;
6. Approval;
7. Professional accreditation.

2.29 “Vendor”

Means any supplier, service provider, reseller, dealer, distributor, contractor, consultant, or commercial participant utilizing the Platform for commercial purposes.

2.30 Interpretation Rules

Unless otherwise stated:

1. References to the singular include the plural.
2. References to the plural include the singular.
3. References to one gender include all genders.
4. References to persons include legal entities.
5. Headings are provided for convenience only and do not affect interpretation.
6. The words “including”, “include”, and “includes” shall be deemed to mean “including without limitation.”
7. References to laws include amendments, replacements, and successor legislation.

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ARTICLE 3

THE LIGHTHOUSE PLATFORM

3.1 Overview

Lighthouse is a technology-enabled ecosystem designed to connect participants across the architecture, engineering, construction, design, procurement, and building materials industries.

The Platform is intended to facilitate discovery, collaboration, sourcing, procurement planning, knowledge sharing, commercial engagement, and related activities.

3.2 Professional Discovery Services

Lighthouse may provide tools enabling Users to:

1. Discover professionals;
2. Search for architects;
3. Search for interior designers;
4. Search for consultants;
5. Search for contractors;
6. Search for project specialists;
7. Review professional portfolios;
8. Compare professionals;
9. Contact professionals;
10. Request consultations.

3.3 Product Discovery Services

Lighthouse may enable Users to:

1. Discover products;
2. Browse catalogues;
3. Compare products;
4. Review specifications;
5. View project usage examples;
6. Review product documentation;
7. Access product information;
8. Connect with suppliers.

3.4 Project Showcase Services

Lighthouse may allow Users to:

1. Upload projects;
2. Create portfolios;
3. Showcase completed work;
4. Tag products;
5. Tag brands;
6. Publish project stories;
7. Generate leads;
8. Promote projects.

3.5 Marketplace Services

The Platform may facilitate:

1. Product visibility;
2. Product promotion;
3. Supplier discovery;
4. Lead generation;
5. RFQ workflows;
6. Procurement interactions;
7. Commercial engagement.

Lighthouse does not guarantee that any transaction will occur.

3.6 Procurement Facilitation Services

The Platform may provide procurement-related functionality including:

1. Material discovery;
2. Supplier discovery;
3. Product comparison;
4. RFQ creation;
5. RFQ distribution;
6. Quote collection;
7. Procurement planning;
8. Procurement tracking;
9. Procurement governance tools;
10. Vendor communication tools;
11. Procurement analytics;
12. Procurement recommendations;
13. Procurement workflow management.

The availability of procurement-related functionality does not mean Lighthouse participates in, guarantees, or assumes responsibility for any transaction.

3.7 Lead Generation Services

The Platform may facilitate:

1. Lead generation;
2. Inquiry generation;
3. Consultation requests;
4. RFQs;
5. Product inquiries;
6. Commercial opportunities;
7. Business introductions.

Lighthouse does not guarantee:

1. Lead quality;
2. Lead accuracy;
3. Lead exclusivity;
4. Lead conversion;
5. Commercial outcomes;
6. Revenue generation.

3.8 Artificial Intelligence Services

The Platform may include AI-powered functionality including:

1. Material planning;
2. Budget planning;
3. Quantity estimation;
4. Product recommendations;
5. Supplier recommendations;
6. Space redesign;
7. Project planning;
8. Procurement planning;
9. Design suggestions;
10. Workflow automation;
11. Search enhancement;
12. Analytics.

AI outputs are probabilistic in nature and may contain inaccuracies, omissions, errors, outdated information, or recommendations that are unsuitable for a specific use case.

Users must independently validate all AI outputs before relying upon them.

3.9 Advertising & Promotional Services

The Platform may permit:

1. Sponsored listings;
2. Featured products;
3. Featured professionals;
4. Featured projects;
5. Promotional campaigns;
6. Sponsored content;
7. Brand promotions;
8. Lead campaigns.

Visibility purchased through advertising services does not constitute endorsement by Lighthouse.

3.10 Enterprise Services

Lighthouse may provide enterprise-grade solutions including:

1. Procurement systems;
2. Project collaboration tools;
3. APIs;
4. Custom integrations;
5. Enterprise analytics;
6. Workflow automation;
7. AI services;
8. White-labelled services.

Enterprise services may be governed by separate agreements.

3.11 Platform Evolution

The Platform is continuously evolving.

Lighthouse reserves the unrestricted right to:

1. Add functionality;
2. Remove functionality;
3. Modify workflows;
4. Change interfaces;
5. Introduce new services;
6. Retire services;
7. Restrict access;
8. Launch beta features;
9. Introduce experimental features.

Such changes may occur without prior notice unless required by applicable law.

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ARTICLE 4

NATURE OF THE PLATFORM

4.1 Lighthouse as a Technology Platform

Lighthouse operates solely as a technology platform providing software, digital infrastructure, communication systems, discovery tools, procurement tools, marketplace tools, AI tools, and related services.

Except where expressly stated in a separate written agreement, Lighthouse does not become a party to transactions conducted between users.

4.2 No Agency Relationship

Nothing contained within the Platform, these Terms, or any Lighthouse service shall create:

1. Agency;
2. Representation;
3. Partnership;
4. Joint Venture;
5. Franchise;
6. Fiduciary relationship;

between Lighthouse and any User.

Users act solely on their own behalf.

4.3 No Employment Relationship

Nothing in the Platform shall create:

1. Employment;
2. Worker status;
3. Contractor relationship;
4. Agency relationship;

between Lighthouse and any professional, supplier, vendor, contractor, consultant, brand, reseller, manufacturer, or other participant.

4.4 No Brokerage Relationship

Lighthouse is not:

1. A procurement broker;
2. A construction broker;
3. A real estate broker;
4. A licensed intermediary;

unless specifically agreed in writing.

Any introductions facilitated by the Platform occur through automated technology systems.

4.5 No Professional Advice

Information made available through the Platform shall not be construed as:

1. Architectural advice;
2. Engineering advice;
3. Structural advice;
4. Interior design advice;
5. Construction advice;
6. Procurement advice;
7. Legal advice;
8. Tax advice;
9. Financial advice;
10. Investment advice;
11. Insurance advice.

Users must obtain independent professional advice before making decisions.

4.6 No Construction Responsibility

Lighthouse shall have no responsibility for:

1. Construction defects;
2. Structural failures;
3. Design failures;
4. Engineering failures;
5. Project delays;
6. Cost overruns;
7. Contractor performance;
8. Site accidents;
9. Regulatory violations;
10. Construction quality.

Such matters remain the responsibility of the parties directly involved.

4.7 No Product Responsibility

Unless Lighthouse is explicitly identified as the seller in a separate written contract, Lighthouse shall not be responsible for:

1. Product quality;
2. Product suitability;
3. Product availability;
4. Product safety;
5. Product compliance;
6. Product certification;
7. Product warranties;
8. Product defects;
9. Product recalls;
10. Product performance.

Responsibility rests with the relevant manufacturer, supplier, reseller, distributor, or vendor.

4.8 No Procurement Responsibility

Lighthouse facilitates procurement-related interactions through technology.

Lighthouse does not guarantee:

1. Pricing accuracy;
2. Supplier performance;
3. Delivery timelines;
4. Procurement outcomes;
5. Supplier reliability;
6. Product availability;
7. Quote accuracy;
8. Material suitability.

Users remain solely responsible for procurement decisions.

4.9 No Professional Endorsement

Profiles, listings, verification badges, rankings, search results, recommendations, advertisements, reviews, ratings, and featured placements do not constitute:

1. Endorsement;
2. Recommendation;
3. Certification;
4. Guarantee;
5. Validation of competence.

Users must independently evaluate professionals before engagement.

4.10 No Transaction Guarantee

Lighthouse does not guarantee:

1. Successful transactions;
2. Project awards;
3. Procurement success;
4. Lead conversions;
5. Revenue generation;
6. Commercial outcomes;
7. Business opportunities.

Users acknowledge that commercial outcomes depend upon numerous factors beyond Lighthouse’s control.

4.11 User Due Diligence Obligation

Users are solely responsible for conducting independent due diligence before:

1. Hiring professionals;
2. Selecting contractors;
3. Selecting suppliers;
4. Purchasing products;
5. Awarding projects;
6. Entering contracts;
7. Accepting quotations;
8. Implementing AI recommendations.

Failure to conduct due diligence shall not create liability for Lighthouse.

4.12 User Assumption of Risk

Users acknowledge and agree that participation in:

1. Procurement activities;
2. Commercial transactions;
3. Project engagements;
4. Construction projects;
5. Product purchases;
6. Professional engagements;
7. AI-assisted decision making;

involves risk.

Such risks are voluntarily assumed by Users.

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ARTICLE 5

CHANGES TO THE PLATFORM

5.1 Lighthouse reserves the right to modify, suspend, discontinue, replace, enhance, restrict, or remove any part of the Platform at any time.

5.2 Lighthouse may launch beta, pilot, preview, or experimental features which may be incomplete, unstable, or subject to change.

5.3 Lighthouse shall not be liable for modifications, interruptions, or discontinuation of Platform functionality.

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ARTICLE 6

CHANGES TO THESE TERMS

6.1 Lighthouse reserves the right to amend these Terms at any time.

6.2 Updated Terms shall become effective upon publication unless otherwise specified.

6.3 Continued use of the Platform after publication of revised Terms constitutes acceptance of such revised Terms.

6.4 If a User does not agree with revised Terms, the User must discontinue use of the Platform.

7.1 Account Requirement

Certain features of the Platform may require the creation of an Account.

Users may browse certain publicly available portions of the Platform without registration; however, access to advanced functionality may require authentication and verification.

7.2 Registration Methods

Lighthouse may permit account registration through:

1. Email address;
2. Mobile number;
3. Single Sign-On (SSO);
4. Third-party authentication providers;
5. Enterprise identity systems;
6. Government-approved digital identity systems;
7. Future authentication mechanisms approved by Lighthouse.

7.3 Accuracy of Information

Users represent and warrant that all information submitted during registration and thereafter shall be:

1. Accurate;
2. Complete;
3. Current;
4. Truthful;
5. Lawfully provided.

Users shall promptly update information whenever changes occur.

7.4 One Account Per Identity

Unless expressly authorized by Lighthouse:

1. Individuals shall maintain only one personal account;
2. Organizations shall maintain only authorized business accounts;
3. Duplicate accounts may be merged, restricted, suspended, or terminated.

7.5 Business Profiles

Businesses may create organizational profiles including:

1. Company profiles;
2. Brand profiles;
3. Manufacturer profiles;
4. Reseller profiles;
5. Contractor profiles;
6. Consultant profiles;
7. Enterprise profiles.

Such profiles must accurately represent the legal entity they claim to represent.

7.6 Authority to Register

Any person registering on behalf of an organization represents and warrants that they possess authority to create and administer such account.

7.7 Verification Requests

Lighthouse may require supporting documentation including:

1. Government identification;
2. Business registration certificates;
3. Tax registrations;
4. Professional licenses;
5. Address verification;
6. Domain ownership verification;
7. Product ownership verification;
8. Any other documentation reasonably required.

Failure to provide requested information may result in restricted access.

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ARTICLE 8

ACCOUNT SECURITY

8.1 User Responsibility

Users are solely responsible for maintaining the confidentiality and security of:

1. Passwords;
2. Authentication credentials;
3. API credentials;
4. Access tokens;
5. Recovery codes;
6. Authorized devices.

8.2 Unauthorized Access

Users shall immediately notify Lighthouse upon becoming aware of:

1. Unauthorized access;
2. Credential compromise;
3. Account misuse;
4. Security incidents;
5. Suspicious activity.

8.3 Responsibility for Activity

Users remain responsible for activities conducted through their Accounts unless prohibited by applicable law.

8.4 Multi-Factor Authentication

Lighthouse may require:

1. Two-factor authentication;
2. Multi-factor authentication;
3. Additional verification procedures;

for some or all users.

8.5 Security Measures

Lighthouse may implement reasonable security measures but cannot guarantee that the Platform will be free from unauthorized access, cyberattacks, malware, or other security threats.

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ARTICLE 9

ACCOUNT OWNERSHIP

9.1 Ownership Determination

The individual or entity identified in Lighthouse records shall generally be deemed the owner of the Account.

9.2 Ownership Disputes

Where ownership is disputed, Lighthouse may request evidence including:

1. Government identification;
2. Business registration records;
3. Domain ownership;
4. Corporate authorization letters;
5. Payment records;
6. Professional licenses;
7. Other supporting documentation.

9.3 Administrative Control

Organizations are responsible for managing access granted to employees, consultants, contractors, and agents.

9.4 Recovery Rights

Lighthouse reserves the right to determine account ownership and recover access for legitimate owners where reasonably necessary.

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ARTICLE 10

USER ELIGIBILITY

10.1 General Eligibility

Users must possess legal capacity to enter into binding agreements.

10.2 Compliance With Laws

Users shall comply with all applicable:

1. Local laws;
2. State laws;
3. National laws;
4. International regulations;
5. Trade restrictions;
6. Industry regulations.

10.3 Professional Eligibility

Professionals representing themselves as licensed practitioners shall maintain all required:

1. Licenses;
2. Registrations;
3. Certifications;
4. Approvals;
5. Insurance requirements.

10.4 Business Eligibility

Businesses using the Platform shall maintain all registrations and approvals necessary to conduct their activities.

10.5 Restricted Users

Lighthouse may deny access to:

1. Sanctioned individuals;
2. Restricted entities;
3. Fraudulent users;
4. Users prohibited by law;
5. Users presenting unacceptable risk.

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ARTICLE 11

USER CATEGORIES

11.1 Platform Participants

Users may participate in one or more categories including:

1. Property Owners;
2. Homeowners;
3. Architects;
4. Interior Designers;
5. Engineers;
6. Consultants;
7. Contractors;
8. Builders;
9. Developers;
10. Manufacturers;
11. Brands;
12. Distributors;
13. Resellers;
14. Vendors;
15. Procurement Professionals;
16. Educational Institutions;
17. Students;
18. Influencers;
19. Enterprise Customers;
20. Government Organizations.

11.2 Category Changes

Lighthouse may permit users to:

1. Add categories;
2. Change categories;
3. Operate multiple authorized profiles;

subject to applicable verification requirements.

11.3 Additional Requirements

Certain categories may be subject to:

1. Additional verification;
2. Additional agreements;
3. Additional restrictions;
4. Additional fees;
5. Additional compliance obligations.

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ARTICLE 12

VERIFICATION

12.1 Verification Program

Lighthouse may offer verification programs designed to enhance trust within the Platform.

12.2 Verification Categories

Verification may be available for:

1. Individuals;
2. Professionals;
3. Companies;
4. Brands;
5. Manufacturers;
6. Distributors;
7. Resellers;
8. Vendors;
9. Enterprise Customers.

12.3 Verification Methods

Verification may include:

1. Identity verification;
2. Document verification;
3. Business verification;
4. License verification;
5. Website verification;
6. Domain verification;
7. Payment verification;
8. Third-party verification.

12.4 Verification Badges

Lighthouse may issue badges, labels, indicators, or other markers signifying completion of a verification process.

12.5 No Endorsement

Verification does not constitute:

1. Endorsement;
2. Certification;
3. Recommendation;
4. Guarantee;
5. Warranty;
6. Approval of quality;
7. Approval of competence.

12.6 Revocation

Lighthouse may suspend, remove, revoke, or modify verification status at any time.

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ARTICLE 13

PROFESSIONAL ACCOUNTS

13.1 Applicability

This Article applies to all Professional Users of the Platform including but not limited to:

1. Architects;
2. Interior Designers;
3. Landscape Designers;
4. Urban Designers;
5. Structural Engineers;
6. Civil Engineers;
7. MEP Consultants;
8. Sustainability Consultants;
9. Acoustic Consultants;
10. Lighting Consultants;
11. Project Management Consultants;
12. Quantity Surveyors;
13. Contractors;
14. Design-Build Firms;
15. Procurement Consultants;
16. Other professional service providers.

13.2 Professional Responsibility

Professionals remain solely responsible for:

1. Advice provided;
2. Designs created;
3. Recommendations issued;
4. Specifications prepared;
5. Drawings submitted;
6. Services rendered;
7. Deliverables produced;
8. Regulatory compliance;
9. Professional conduct;
10. Client interactions;
11. Professional obligations.

Lighthouse shall not supervise, direct, review, approve, certify, or validate professional services.

13.3 Portfolio Authenticity

Professionals shall only upload projects that they have a lawful right to display.

The Professional represents and warrants that:

1. The project information is accurate;
2. The project was actually performed by the Professional;
3. Appropriate permissions have been obtained;
4. Uploaded content does not infringe third-party rights;
5. Project claims are not misleading.

13.4 Project Ownership Disputes

Where multiple parties claim ownership of a Project, Lighthouse may:

1. Request documentation;
2. Request client confirmations;
3. Request contractual evidence;
4. Remove disputed content;
5. Suspend visibility of disputed content;
6. Apply dispute notices.

Lighthouse shall not be obligated to adjudicate ownership disputes.

13.5 Professional Qualifications

Professionals shall not falsely represent:

1. Licenses;
2. Certifications;
3. Registrations;
4. Memberships;
5. Awards;
6. Experience;
7. Project participation;
8. Educational qualifications.

13.6 Licensing Compliance

Professionals are solely responsible for maintaining:

1. Professional licenses;
2. Registrations;
3. Permits;
4. Approvals;
5. Insurance;
6. Continuing education requirements;
7. Other legally required qualifications.

13.7 Professional Conduct

Professionals shall:

1. Act honestly;
2. Act professionally;
3. Avoid deceptive conduct;
4. Avoid conflicts of interest;
5. Avoid harassment;
6. Comply with applicable laws.

13.8 Client Engagements

Any contract, engagement, agreement, consultancy arrangement, or service relationship entered into between Users and Professionals shall exist solely between those parties.

Lighthouse is not a party to such arrangements.

13.9 Professional Liability

Professionals remain solely responsible for:

1. Design defects;
2. Engineering defects;
3. Specification errors;
4. Cost overruns;
5. Construction delays;
6. Regulatory non-compliance;
7. Professional negligence;
8. Professional misconduct.

13.10 No Endorsement

Professional listings, rankings, recommendations, badges, search placements, featured status, reviews, ratings, or verification indicators shall not constitute:

1. Endorsement;
2. Certification;
3. Recommendation;
4. Warranty;
5. Guarantee.

14.1 Applicability

This Article applies to:

1. Brands;
2. Manufacturers;
3. Product Owners;
4. Distributors;
5. Resellers;
6. Dealers;
7. Vendors;
8. Importers;
9. Exporters;
10. Commercial suppliers.

 

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ARTICLE 14

BRAND, MANUFACTURER, DISTRIBUTOR & RESELLER ACCOUNTS

14.1 Accuracy Obligations

Commercial participants shall ensure that all listings, catalogues, specifications, and representations are accurate.

14.2 Product Information Accuracy

Commercial participants shall ensure that all product information is:

1. Accurate;
2. Current;
3. Complete;
4. Not misleading;
5. Lawfully provided.

14.3 Product Ownership Rights

Users shall possess all rights necessary to:

1. Market products;
2. Advertise products;
3. Promote products;
4. Distribute products;
5. Supply products;
6. Represent products on the Platform.

14.4 Product Specifications

All specifications, dimensions, certifications, technical information, installation requirements, warranty information, and performance information shall be the sole responsibility of the commercial participant providing such information.

14.5 Product Certifications

Any claim relating to:

1. ISI Certification;
2. BIS Certification;
3. CE Certification;
4. UL Certification;
5. Green Certifications;
6. Sustainability Certifications;
7. Fire Ratings;
8. Performance Ratings;

must be accurate and supported by evidence upon request.

14.6 Inventory Representation

Commercial participants shall not knowingly misrepresent:

1. Product availability;
2. Stock status;
3. Delivery timelines;
4. Manufacturing timelines;
5. Procurement timelines.

14.7 Counterfeit Products

Counterfeit, unauthorized, infringing, illegally imported, stolen, or otherwise unlawful products are strictly prohibited.

Lighthouse may immediately remove such products without notice.

14.8 Warranty Responsibility

Unless expressly agreed otherwise in writing, product warranties shall remain solely the responsibility of the relevant:

1. Manufacturer;
2. Supplier;
3. Distributor;
4. Reseller.

Lighthouse shall not be deemed a warrantor of any product.

14.9 Product Defects

Lighthouse shall not be liable for:

1. Product defects;
2. Manufacturing defects;
3. Product recalls;
4. Product failures;
5. Product safety issues;
6. Product performance issues.

14.10 Product Liability

Commercial participants remain solely responsible for compliance with applicable:

1. Product safety laws;
2. Consumer protection laws;
3. Product labeling laws;
4. Import regulations;
5. Export regulations;
6. Environmental regulations.

14.11 Catalogue Rights

Users shall only upload catalogues, brochures, technical documents, images, videos, and marketing materials that they are authorized to use.

14.12 Procurement Participation

Participation in procurement activities through Lighthouse does not create any contractual relationship between Lighthouse and the supplier.

14.13 Lead Quality Disclaimer

Commercial participants acknowledge that:

1. Leads may not convert;
2. RFQs may not result in purchases;
3. Opportunities may not proceed;
4. Commercial outcomes are not guaranteed.

14.14 Commercial Risk

All commercial risks associated with procurement, sales, distribution, supply, manufacturing, delivery, installation, and after-sales service remain solely with the commercial participant.

14.15 No Endorsement

Listings, rankings, badges, verification status, advertising placements, featured status, search results, and recommendations do not constitute endorsement by Lighthouse.

 

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ARTICLE 15

ENTERPRISE ACCOUNTS

15.1 Enterprise Participation

Enterprise customers may access specialized services governed by separate agreements.

15.2 Enterprise Agreements

Enterprise services may be subject to:

1. Enterprise Terms;
2. SaaS Agreements;
3. Service Level Agreements;
4. Data Processing Addenda;
5. Security Addenda;
6. Other enterprise documents.

15.3 Conflict of Terms

Where a signed enterprise agreement conflicts with these Terms, the enterprise agreement shall control solely with respect to the enterprise services covered by that agreement.

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ARTICLE 16

USER GENERATED CONTENT

16.1 User Generated Content

The Platform may allow Users to create, upload, submit, publish, transmit, display, store, distribute, share, or otherwise make available content.

Such content may include:

1. Project portfolios;
2. Project photographs;
3. Product photographs;
4. Product catalogues;
5. Videos;
6. Drawings;
7. Floor plans;
8. BIM files;
9. CAD files;
10. Specifications;
11. Reviews;
12. Ratings;
13. Comments;
14. Messages;
15. Articles;
16. Advertisements;
17. AI prompts;
18. AI generated content;
19. Any other content.

All such content shall constitute User Generated Content.

16.2 Ownership of User Generated Content

Except as otherwise provided in these Terms, Users retain ownership of User Generated Content submitted by them.

Nothing in these Terms transfers ownership of User Generated Content to Lighthouse.

16.3 Responsibility for Content

Users remain solely responsible for all User Generated Content they upload, publish, share, submit, transmit, display, or otherwise make available through the Platform.

Users represent and warrant that:

1. They own the content; or
2. They possess all necessary permissions, licenses, approvals, and rights to use such content.

16.4 Prohibited Content

Users shall not upload, publish, distribute, transmit, or otherwise make available content that:

1. Is unlawful;
2. Is defamatory;
3. Is fraudulent;
4. Is misleading;
5. Is obscene;
6. Is discriminatory;
7. Promotes violence;
8. Infringes intellectual property rights;
9. Violates privacy rights;
10. Violates contractual obligations;
11. Contains malware;
12. Contains malicious code;
13. Violates applicable laws.

16.5 Content Moderation

Lighthouse reserves the right, but not the obligation, to:

1. Review content;
2. Monitor content;
3. Remove content;
4. Restrict content;
5. Disable content;
6. Flag content;
7. Suspend accounts associated with content.

Such actions may occur with or without notice.

16.6 Content Preservation

Lighthouse may preserve content where reasonably necessary to:

1. Comply with laws;
2. Comply with court orders;
3. Protect Platform integrity;
4. Investigate fraud;
5. Resolve disputes;
6. Protect rights and interests.

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ARTICLE 17

PROJECTS & PORTFOLIOS

17.1 Project Uploads

The Platform may permit Users to upload projects, portfolios, project photographs, project documentation, project specifications, project stories, and related information.

17.2 Ownership Representations

Users uploading Projects represent and warrant that:

1. They possess lawful rights to display the Project;
2. The information is accurate;
3. The images are authorized for use;
4. The content does not infringe third-party rights;
5. Client permissions have been obtained where required.

17.3 Project Attribution

Users shall accurately identify their role in a Project.

Examples include:

1. Architect;
2. Interior Designer;
3. Contractor;
4. Consultant;
5. Builder;
6. Supplier;
7. Manufacturer;
8. Product Provider.

Users shall not falsely claim ownership or participation.

17.4 Project Ownership Disputes

Where multiple parties claim ownership, authorship, participation, or rights relating to a Project, Lighthouse may:

1. Request documentation;
2. Request client confirmations;
3. Request contractual evidence;
4. Remove content;
5. Restrict visibility;
6. Apply dispute notices.

Lighthouse shall not be obligated to adjudicate such disputes.

17.5 Product Tagging

Users remain solely responsible for product tags, brand tags, supplier tags, and material references associated with Projects.

Lighthouse does not verify the accuracy of such tags.

17.6 Portfolio Accuracy

Users shall ensure that portfolios accurately represent their work, experience, participation, and capabilities.

False or misleading portfolios are prohibited.

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ARTICLE 18

PRODUCT CONTENT & LISTINGS

18.1 Product Listings

Users may create product listings, catalogues, product profiles, product advertisements, and related content.

18.2 Listing Accuracy

Users shall ensure that all listings are:

1. Accurate;
2. Current;
3. Complete;
4. Not misleading.

18.3 Technical Information

Technical specifications, certifications, performance claims, dimensions, warranty information, installation requirements, and compliance information remain the responsibility of the User providing such information.

18.4 Catalogue Ownership

Users shall possess lawful rights to upload catalogues, brochures, technical documents, images, videos, specifications, and related materials.

18.5 Listing Removal

Lighthouse reserves the right to remove, suspend, restrict, or modify listings at any time.

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ARTICLE 19

REVIEWS & RATINGS

19.1 Review System

The Platform may permit Users to submit ratings, reviews, comments, testimonials, recommendations, and feedback.

19.2 Honest Reviews

Users shall provide reviews that are:

1. Honest;
2. Accurate;
3. Based upon actual experiences.

19.3 Prohibited Reviews

Users shall not:

1. Submit fake reviews;
2. Purchase reviews;
3. Manipulate ratings;
4. Submit reviews on behalf of others;
5. Use bots or automation.

19.4 Review Removal

Lighthouse may remove reviews that:

1. Violate policies;
2. Are fraudulent;
3. Are abusive;
4. Are misleading;
5. Present legal risks.

19.5 No Verification Obligation

Lighthouse is not obligated to verify the accuracy of reviews.

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ARTICLE 20

MESSAGING & COMMUNICATIONS

20.1 Communication Features

The Platform may permit communication between Users.

20.2 User Responsibility

Users remain solely responsible for messages and communications transmitted through the Platform.

20.3 Monitoring Rights

Lighthouse may monitor, review, preserve, disclose, restrict, or remove communications where reasonably necessary to:

1. Protect users;
2. Investigate violations;
3. Comply with laws;
4. Protect Platform integrity.

20.4 Prohibited Communications

Users shall not use communication systems for:

1. Spam;
2. Fraud;
3. Harassment;
4. Threats;
5. Malware distribution;
6. Illegal activity.

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ARTICLE 21

INTELLECTUAL PROPERTY RIGHTS

21.1 Lighthouse Intellectual Property

Except for User Generated Content and third-party content, all rights, title, and interest in and to the Platform shall remain the exclusive property of Lighthouse and its licensors.

Such rights include but are not limited to:

1. Software;
2. Source code;
3. Object code;
4. Databases;
5. User interfaces;
6. Platform designs;
7. Workflows;
8. Features;
9. Logos;
10. Trademarks;
11. Service marks;
12. Trade dress;
13. Domain names;
14. Documentation;
15. AI systems;
16. Algorithms;
17. Recommendation engines;
18. Procurement workflows;
19. Data models;
20. Analytics models;
21. Platform architecture;
22. Business processes.

21.2 Reservation of Rights

All rights not expressly granted under these Terms are reserved by Lighthouse.

No implied licenses shall be granted.

21.3 User Intellectual Property

Users retain ownership of intellectual property rights associated with content they lawfully own and upload to the Platform.

Nothing in these Terms transfers ownership of User intellectual property to Lighthouse.

21.4 Project Intellectual Property

Users acknowledge that intellectual property rights relating to Projects may belong to multiple parties including:

1. Architects;
2. Designers;
3. Consultants;
4. Contractors;
5. Clients;
6. Developers;
7. Product manufacturers;
8. Other stakeholders.

Users shall only upload Project Content they are authorized to upload.

21.5 Product Intellectual Property

Product images, catalogues, specifications, trademarks, marketing materials, technical documents, and related content shall remain the property of their respective owners.

Users shall not upload product-related content without appropriate authorization.

21.6 Feedback

Any suggestions, ideas, comments, recommendations, improvements, enhancement requests, or feedback submitted to Lighthouse may be used by Lighthouse without restriction and without obligation to compensate the User.

21.7 Platform Restrictions

Users shall not:

1. Copy the Platform;
2. Reverse engineer the Platform;
3. Decompile the Platform;
4. Disassemble the Platform;
5. Create derivative works of the Platform;
6. Replicate Platform functionality;
7. Scrape Platform data;
8. Extract Platform databases;
9. Create competing services using Platform data;
10. Circumvent technical protections.

21.8 AI Systems Protection

Users shall not:

1. Attempt to reverse engineer AI models;
2. Extract training data;
3. Reconstruct algorithms;
4. Benchmark AI systems for competitive purposes without authorization;
5. Use automated systems to harvest AI outputs.

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ARTICLE 22

LICENSE GRANTED TO LIGHTHOUSE

22.1 License Grant

By uploading, submitting, posting, publishing, transmitting, displaying, storing, tagging, messaging, sharing, or otherwise making content available through the Platform, Users grant Lighthouse a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to:

1. Host content;
2. Store content;
3. Display content;
4. Publish content;
5. Reproduce content;
6. Process content;
7. Format content;
8. Translate content;
9. Adapt content;
10. Index content;
11. Analyze content;
12. Promote content;
13. Distribute content;
14. Recommend content;
15. Display content across Platform properties.

22.2 Purpose of License

The license granted under this Article is solely for purposes including:

1. Operating the Platform;
2. Delivering services;
3. Displaying portfolios;
4. Displaying projects;
5. Displaying products;
6. Enabling searches;
7. Enabling recommendations;
8. Facilitating procurement;
9. Facilitating lead generation;
10. Marketing the Platform;
11. Improving user experience;
12. Training and improving Platform systems as permitted by applicable policies.

22.3 Promotional Use

Users acknowledge that Lighthouse may display:

1. Projects;
2. Products;
3. Professional profiles;
4. Brand profiles;
5. Reviews;
6. Public content;

within:

1. Search results;
2. Recommendations;

iii. Newsletters;

1. Social media campaigns;
2. Promotional materials;
3. Demonstrations;

vii. Case studies;

viii. Investor presentations;

1. Industry events;
2. Marketing materials.

Provided such use is reasonably related to Platform operations or promotion.

22.4 AI Processing Rights

Users acknowledge that content submitted to the Platform may be processed by AI systems for purposes including:

1. Search;
2. Categorization;
3. Recommendation generation;
4. Product matching;
5. Project analysis;
6. Space planning;
7. Procurement planning;
8. Workflow automation;
9. Platform improvement.

Such processing shall remain subject to the Privacy Policy and AI Policy.

22.5 Survival of License

The license granted under this Article shall continue for as long as reasonably necessary to:

1. Operate the Platform;
2. Maintain backups;
3. Comply with legal obligations;
4. Resolve disputes;
5. Protect rights;
6. Maintain business records.

22.6 User Warranties

Users represent and warrant that:

1. They possess all rights necessary to grant this license;
2. The license does not violate third-party rights;
3. Uploaded content does not infringe intellectual property rights;
4. Necessary permissions have been obtained.

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ARTICLE 23

COPYRIGHT COMPLAINTS, TRADEMARK COMPLAINTS & TAKEDOWN PROCEDURES

23.1 Respect for Intellectual Property

Lighthouse respects intellectual property rights and expects Users to do the same.

23.2 Copyright Complaints

Any person believing that content infringes copyright may submit a notice containing:

1. Identification of the copyrighted work;
2. Identification of the allegedly infringing content;
3. Contact information;
4. Statement of good faith belief;
5. Statement regarding accuracy;
6. Supporting documentation.

23.3 Trademark Complaints

Trademark owners may submit complaints regarding:

1. Unauthorized trademark usage;
2. Counterfeit products;
3. Misleading brand representations;
4. Trademark infringement.

23.4 Investigation Rights

Lighthouse may:

1. Review complaints;
2. Request documentation;
3. Contact affected parties;
4. Remove content;
5. Restrict access;
6. Suspend accounts;
7. Terminate accounts.

23.5 Counter-Notifications

Affected Users may submit counter-notifications or supporting evidence where permitted by law.

23.6 Repeat Infringers

Lighthouse may suspend or terminate accounts of Users determined to be repeat intellectual property infringers.

23.7 No Adjudication Obligation

Lighthouse is not obligated to:

1. Resolve ownership disputes;
2. Determine legal ownership;
3. Adjudicate intellectual property claims;
4. Determine contractual rights.

Such disputes shall remain between the relevant parties.

23.8 Emergency Removal Rights

Lighthouse may immediately remove content where it reasonably believes:

1. Infringement exists;
2. Significant legal risk exists;
3. Counterfeit activity exists;
4. Fraudulent conduct exists;
5. User safety may be impacted.

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ARTICLE 24

MARKETPLACE SERVICES

24.1 Marketplace Overview

Lighthouse may operate one or more digital marketplaces, discovery environments, procurement ecosystems, supplier networks, lead generation systems, advertising systems, and commercial engagement platforms.

The Marketplace may enable Users to:

1. Discover products;
2. Discover brands;
3. Discover suppliers;
4. Discover professionals;
5. Submit RFQs;
6. Compare products;
7. Compare suppliers;
8. Compare quotations;
9. Generate leads;
10. Engage with vendors;
11. Participate in procurement workflows.

24.2 Marketplace Role

The Marketplace functions as a technology platform facilitating interactions between Users.

Unless expressly agreed in a separate written agreement, Lighthouse does not:

1. Own listed products;
2. Manufacture products;
3. Resell products;
4. Distribute products;
5. Import products;
6. Export products;
7. Store products;
8. Install products;
9. Inspect products;
10. Certify products.

24.3 Independent Transactions

Any transaction resulting from Marketplace interactions shall be solely between the relevant parties.

Lighthouse shall not be deemed a party to such transactions.

24.4 Marketplace Availability

Lighthouse does not guarantee:

1. Product availability;
2. Supplier availability;
3. Continuous listings;
4. Marketplace access;
5. Market demand;
6. Commercial success.

24.5 Marketplace Integrity

Lighthouse reserves the right to:

1. Review listings;
2. Remove listings;
3. Restrict listings;
4. Suspend suppliers;
5. Investigate activity;
6. Enforce Marketplace rules.

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ARTICLE 25

PRODUCT LISTINGS

25.1 Listing Responsibility

Users creating Product Listings remain solely responsible for:

1. Listing accuracy;
2. Product descriptions;
3. Specifications;
4. Certifications;
5. Images;
6. Videos;
7. Pricing;
8. Availability information.

25.2 Listing Accuracy

All Product Listings must be:

1. Accurate;
2. Current;
3. Complete;
4. Non-misleading;
5. Lawfully published.

25.3 Product Images

Users shall possess all rights necessary to use uploaded:

1. Images;
2. Videos;
3. Catalogues;
4. Technical documents;
5. Marketing materials.

25.4 Product Certifications

Any claim relating to:

1. BIS;
2. ISI;
3. CE;
4. UL;
5. LEED;
6. IGBC;
7. Green certifications;
8. Fire certifications;
9. Sustainability certifications;

must be truthful and supported by evidence.

25.5 Product Removal

Lighthouse may remove Product Listings at any time where:

1. Accuracy is disputed;
2. Rights are disputed;
3. Fraud is suspected;
4. Legal risks exist;
5. Policies are violated.

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ARTICLE 26

RFQs

26.1 RFQ Services

The Platform may allow Users to create RFQs and distribute them to selected suppliers, vendors, manufacturers, resellers, distributors, contractors, consultants, or professionals.

26.2 RFQ Information

Users submitting RFQs are responsible for ensuring information is:

1. Accurate;
2. Complete;
3. Lawful;
4. Non-misleading.

26.3 RFQ Distribution

Lighthouse may distribute RFQs through:

1. Automated systems;
2. Recommendation engines;
3. Matching algorithms;
4. Supplier networks;
5. Procurement workflows.

26.4 No RFQ Guarantee

Lighthouse does not guarantee:

1. Responses;
2. Quotations;
3. Supplier participation;
4. Procurement outcomes;
5. Project awards.

26.5 RFQ Ownership

Lighthouse may retain records of RFQs for operational, compliance, dispute resolution, security, and Platform improvement purposes.

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ARTICLE 27

LEAD GENERATION

27.1 Lead Services

The Platform may generate Leads for Users.

27.2 No Lead Guarantee

Lighthouse does not guarantee:

1. Lead quality;
2. Lead accuracy;
3. Lead exclusivity;
4. Lead conversion;
5. Revenue generation;
6. Commercial outcomes.

27.3 Lead Ownership

Lead ownership and usage rights may be governed by separate policies, subscriptions, agreements, or commercial arrangements.

27.4 Lead Misuse

Users shall not:

1. Resell Leads without authorization;
2. Abuse Leads;
3. Harass Leads;
4. Misuse Lead information.

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ARTICLE 28

PROCUREMENT FACILITATION

28.1 Procurement Facilitation Services

Lighthouse may provide:

1. Procurement planning;
2. Procurement workflows;
3. Supplier discovery;
4. Material planning;
5. Quote comparisons;
6. Procurement analytics;
7. Procurement recommendations.

28.2 Facilitation Only

Procurement facilitation does not make Lighthouse:

1. Buyer;
2. Seller;
3. Importer;
4. Exporter;
5. Procurement agent;
6. Procurement consultant;
7. Procurement contractor;

unless expressly agreed in writing.

28.3 User Responsibility

Users remain solely responsible for:

1. Supplier selection;
2. Product selection;
3. Procurement decisions;
4. Commercial negotiations;
5. Contract execution;
6. Technical approvals.

28.4 Supplier Responsibility

Suppliers remain solely responsible for:

1. Product quality;
2. Delivery;
3. Performance;
4. Certifications;
5. Warranties;
6. Compliance obligations.

28.5 Procurement Risks

Users acknowledge procurement activities involve risks including:

1. Delays;
2. Price changes;
3. Availability changes;
4. Supply disruptions;
5. Manufacturing issues;
6. Logistics issues.

Such risks are voluntarily assumed by Users.

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ARTICLE 29

PRODUCT AVAILABILITY

29.1 Availability Information

Availability indicators may include:

1. Available Now;
2. Fast Procurement;
3. Limited Stock;
4. Pre-Order;
5. Made To Order;
6. Out Of Stock;
7. Discontinued.

29.2 No Guarantee

Availability indicators are informational only.

Lighthouse does not guarantee actual availability.

29.3 Availability Changes

Availability may change without notice.

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ARTICLE 30

WARRANTIES & DISCLAIMERS

30.1 Third-Party Warranties

Product warranties are provided by the relevant:

1. Manufacturer;
2. Supplier;
3. Distributor;
4. Reseller.

Unless expressly stated otherwise, Lighthouse does not provide product warranties.

30.2 Professional Warranties

Lighthouse does not guarantee:

1. Professional competence;
2. Professional qualifications;
3. Project outcomes;
4. Service quality.

30.3 Procurement Warranties

Lighthouse does not warrant:

1. Procurement success;
2. Supplier reliability;
3. Delivery performance;
4. Product suitability.

30.4 Marketplace Disclaimer

Marketplace listings are provided “as available” and “as presented” by third parties.

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ARTICLE 31

RETURNS, REPLACEMENTS & REFUNDS

31.1 Third-Party Transactions

Returns, replacements, and warranty claims relating to third-party transactions remain the responsibility of the relevant commercial parties.

31.2 Facilitation Assistance

Lighthouse may provide tools, workflows, communication channels, and support mechanisms to facilitate dispute resolution.

Such facilitation shall not create liability for Lighthouse.

31.3 Platform Refunds

Refunds relating to:

1. Subscriptions;
2. Advertising packages;
3. Promotional services;
4. Platform services;

shall be governed by the Refund Policy.

31.4 Commercial Disputes

Commercial disputes relating to products, services, projects, deliveries, warranties, pricing, procurement, or contractual arrangements shall remain between the relevant parties.

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ARTICLE 32

AI FEATURES

32.1 AI Services

The Platform may provide artificial intelligence, machine learning, automation, recommendation, prediction, optimization, classification, analysis, and generative AI capabilities (“AI Services”).

AI Services may include, without limitation:

1. AI Material Planner;
2. AI Budget Planner;
3. AI Quantity Estimation;
4. AI Product Recommendation Engine;
5. AI Supplier Recommendation Engine;
6. AI Space Revamp;
7. AI Interior Visualization;
8. AI Material Matching;
9. AI Project Planning;
10. AI Procurement Planning;
11. AI Product Discovery;
12. AI Search;
13. AI Analytics;
14. AI Workflow Automation;
15. AI Cost Estimation;
16. AI Sustainability Recommendations;
17. AI Project Intelligence;
18. AI Procurement Intelligence;
19. AI-generated reports;
20. Future AI functionality introduced by Lighthouse.

32.2 Experimental Nature

Users acknowledge that AI technologies are continuously evolving.

AI Services may:

1. Produce inaccurate outputs;
2. Produce incomplete outputs;
3. Produce outdated outputs;
4. Produce misleading outputs;
5. Produce inconsistent outputs;
6. Produce unsuitable outputs.

AI Services should not be considered error-free.

32.3 Availability

Lighthouse reserves the right to:

1. Modify AI Services;
2. Restrict AI Services;
3. Suspend AI Services;
4. Remove AI Services;
5. Introduce new AI Services;
6. Retire existing AI Services;

at any time.

32.4 Third-Party AI Systems

AI Services may utilize third-party AI models, providers, APIs, datasets, infrastructure providers, or related technologies.

Lighthouse does not guarantee the availability or performance of third-party AI systems.

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ARTICLE 33

USER INPUTS

33.1 User Inputs

Users may submit information to AI Services including:

1. Images;
2. Project photographs;
3. Product photographs;
4. Drawings;
5. Floor plans;
6. CAD files;
7. BIM files;
8. Specifications;
9. RFQs;
10. Project information;
11. Budget information;
12. Procurement requirements;
13. Text prompts;
14. Other content.

Such information shall be referred to as “User Inputs.”

33.2 User Responsibility

Users remain solely responsible for User Inputs.

Users represent and warrant that:

1. They possess rights to submit Inputs;
2. Inputs do not infringe third-party rights;
3. Inputs do not violate laws;
4. Inputs do not contain malicious code;
5. Inputs are submitted lawfully.

33.3 Sensitive Information

Users shall not submit:

1. Confidential information they are not authorized to share;
2. Restricted information;
3. Trade secrets belonging to third parties;
4. Information prohibited by law.

33.4 Processing Authorization

By submitting User Inputs, Users authorize Lighthouse and its service providers to process such Inputs for purposes including:

1. Generating outputs;
2. Operating AI Services;
3. Improving Platform functionality;
4. Quality assurance;
5. Security;
6. Fraud prevention;
7. Compliance obligations.

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ARTICLE 34

AI OUTPUTS

34.1 AI Outputs

AI Services may generate outputs including:

1. Product recommendations;
2. Quantity estimates;
3. Budget estimates;
4. Procurement recommendations;
5. Supplier recommendations;
6. Space redesign concepts;
7. Visualizations;
8. Reports;
9. Analyses;
10. Planning suggestions;
11. Workflow recommendations;
12. Other generated content.

34.2 Informational Nature

AI Outputs are provided solely for informational and assistive purposes.

AI Outputs shall not constitute:

1. Architectural advice;
2. Engineering advice;
3. Legal advice;
4. Financial advice;
5. Procurement advice;
6. Tax advice;
7. Investment advice;
8. Professional certification.

34.3 Independent Verification

Users shall independently review, validate, verify, and approve all AI Outputs before relying upon them.

34.4 User Assumption of Risk

Any reliance on AI Outputs shall be at the User’s sole risk.

34.5 No Guarantee of Accuracy

Lighthouse does not guarantee that AI Outputs will be:

1. Accurate;
2. Complete;
3. Reliable;
4. Suitable;
5. Error-free;
6. Current.

34.6 Similar Outputs

Users acknowledge that AI systems may generate similar or identical outputs for multiple users.

Lighthouse does not guarantee uniqueness of AI Outputs.

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ARTICLE 35

AI LIMITATIONS

35.1 Technical Limitations

AI Services may be affected by:

1. Data limitations;
2. Training limitations;
3. Model limitations;
4. System limitations;
5. Infrastructure limitations.

35.2 Construction Limitations

AI Services are not capable of independently validating:

1. Structural integrity;
2. Site conditions;
3. Building codes;
4. Safety requirements;
5. Regulatory approvals.

35.3 Procurement Limitations

AI Services may not accurately predict:

1. Product availability;
2. Supplier performance;
3. Delivery schedules;
4. Procurement risks;
5. Price fluctuations.

35.4 Budget Limitations

Budget estimates may vary due to:

1. Location;
2. Supplier pricing;
3. Market conditions;
4. Inflation;
5. Availability.

Users must independently validate all budget information.

35.5 Quantity Estimation Limitations

AI-generated quantity estimates may be affected by:

1. Incomplete drawings;
2. Missing dimensions;
3. Incorrect assumptions;
4. Design changes;
5. Site conditions.

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ARTICLE 36

AI DISCLAIMERS

36.1 No Professional Judgment Replacement

AI Services are intended to assist—not replace—the judgment of architects, engineers, consultants, contractors, procurement specialists, or other professionals.

36.2 No Professional Responsibility

Lighthouse shall not be responsible for decisions made based upon AI Outputs.

36.3 No Project Responsibility

Lighthouse shall not be liable for:

1. Project delays;
2. Cost overruns;
3. Design defects;
4. Procurement failures;
5. Construction failures;
6. Material shortages;
7. Supplier failures;
8. Product incompatibilities;

resulting from reliance upon AI Outputs.

36.4 User Responsibility

Users remain solely responsible for:

1. Project approvals;
2. Design approvals;
3. Procurement decisions;
4. Material selections;
5. Supplier selections;
6. Construction decisions.

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ARTICLE 37

AI TRAINING & PLATFORM IMPROVEMENT

37.1 Platform Improvement

Subject to applicable laws, Privacy Policies, AI Policies, and user settings, Lighthouse may utilize data, metadata, usage patterns, interactions, and feedback to improve:

1. AI Services;
2. Search systems;
3. Recommendation systems;
4. Platform functionality;
5. User experience.

37.2 De-Identified Data

Lighthouse may create aggregated, anonymized, de-identified, or statistical datasets for:

1. Analytics;
2. Reporting;
3. Research;
4. Platform improvement;
5. Industry insights.

37.3 No Sale of User Content

Except as permitted by applicable law and Platform policies, Lighthouse shall not acquire ownership of User Inputs solely because such Inputs are processed by AI Services.

37.4 Future AI Services

Lighthouse reserves the right to introduce additional AI Services and AI-powered functionality.

Such services may be governed by supplemental policies.

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ARTICLE 38

USER RESPONSIBILITIES

38.1 General Responsibility

Users shall use the Platform responsibly, lawfully, ethically, and in accordance with these Terms.

38.2 Accuracy of Information

Users shall ensure that information submitted to the Platform is:

1. Accurate;
2. Complete;
3. Current;
4. Not misleading;
5. Lawfully provided.

38.3 Compliance Obligations

Users shall comply with:

1. Applicable laws;
2. Industry regulations;
3. Professional regulations;
4. Procurement regulations;
5. Intellectual property laws;
6. Privacy laws;
7. Consumer protection laws;
8. Competition laws.

38.4 Professional Conduct

Users shall conduct themselves professionally and respectfully in all interactions.

38.5 Cooperation Obligations

Users shall cooperate with Lighthouse during:

1. Investigations;
2. Verification reviews;
3. Fraud reviews;
4. Security incidents;
5. Legal compliance requests.

38.6 Responsibility for Decisions

Users remain solely responsible for:

1. Procurement decisions;
2. Project decisions;
3. Supplier selection;
4. Product selection;
5. Professional engagements;
6. Construction activities;
7. Financial commitments.

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ARTICLE 39

PROHIBITED ACTIVITIES

39.1 General Prohibition

Users shall not engage in conduct that harms Lighthouse, other Users, commercial participants, or Platform integrity.

39.2 Identity Fraud

Users shall not:

1. Impersonate another person;
2. Impersonate a company;
3. Impersonate a brand;
4. Misrepresent identity;
5. Use false credentials.

39.3 Profile Fraud

Users shall not create:

1. Fake accounts;
2. Duplicate accounts;
3. Shell accounts;
4. Automated accounts;
5. Bot-generated accounts.

39.4 Professional Fraud

Users shall not falsely claim:

1. Professional licenses;
2. Certifications;
3. Registrations;
4. Awards;
5. Experience;
6. Project ownership;
7. Project participation.

39.5 Project Fraud

Users shall not:

1. Upload projects they did not perform;
2. Claim ownership of third-party projects;
3. Misrepresent project roles;
4. Upload manipulated project evidence;
5. Submit fraudulent portfolios.

39.6 Product Fraud

Users shall not:

1. List counterfeit products;
2. List unauthorized products;
3. List infringing products;
4. Misrepresent product origin;
5. Misrepresent certifications;
6. Misrepresent warranties.

39.7 Procurement Fraud

Users shall not:

1. Submit fake RFQs;
2. Submit fake procurement requests;
3. Manipulate supplier selection;
4. Submit misleading specifications;
5. Artificially influence procurement outcomes.

39.8 Lead Abuse

Users shall not:

1. Purchase fake leads;
2. Generate fake leads;
3. Sell unauthorized leads;
4. Abuse lead information;
5. Misuse customer information.

39.9 Review Manipulation

Users shall not:

1. Post fake reviews;
2. Purchase reviews;
3. Exchange reviews;
4. Use bots to generate reviews;
5. Manipulate ratings.

39.10 Platform Manipulation

Users shall not:

1. Manipulate rankings;
2. Manipulate search results;
3. Manipulate recommendations;
4. Manipulate visibility;
5. Circumvent Platform controls.

39.11 Security Violations

Users shall not:

1. Introduce malware;
2. Introduce malicious code;
3. Probe vulnerabilities;
4. Interfere with security controls;
5. Conduct unauthorized penetration testing.

39.12 Data Extraction

Users shall not:

1. Scrape Platform data;
2. Harvest user information;
3. Extract databases;
4. Copy listings at scale;
5. Create competing databases.

39.13 AI Abuse

Users shall not:

1. Reverse engineer AI systems;
2. Attempt prompt extraction;
3. Extract training data;
4. Generate prohibited content;
5. Circumvent AI safeguards.

39.14 Illegal Activity

Users shall not use the Platform for unlawful activities.

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ARTICLE 40

FRAUD PREVENTION

40.1 Fraud Detection

Lighthouse may utilize automated and manual systems to detect:

1. Fraud;
2. Abuse;
3. Manipulation;
4. Counterfeit activity;
5. Identity theft;
6. Security threats.

40.2 Risk Scoring

Lighthouse may assign risk scores, trust scores, verification levels, reputation indicators, or similar classifications.

40.3 Enhanced Verification

Where risk is identified, Lighthouse may require:

1. Additional documentation;
2. Identity verification;
3. Business verification;
4. Product ownership evidence;
5. Project ownership evidence.

40.4 Fraud Investigation Rights

Lighthouse may investigate suspected fraud without prior notice.

40.5 Fraud Prevention Measures

Lighthouse may:

1. Restrict access;
2. Freeze accounts;
3. Restrict listings;
4. Restrict RFQs;
5. Restrict lead access;
6. Suspend verification status.

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ARTICLE 41

PLATFORM MONITORING

41.1 Monitoring Rights

Lighthouse reserves the right to monitor Platform activity for purposes including:

1. Security;
2. Fraud prevention;
3. Compliance;
4. Service quality;
5. Platform integrity.

41.2 Automated Monitoring

Monitoring may be performed using:

1. AI systems;
2. Automated systems;
3. Analytics systems;
4. Security systems.

41.3 No Obligation to Monitor

Lighthouse is not obligated to monitor all activity, content, communications, listings, RFQs, or transactions.

41.4 Preservation of Records

Lighthouse may preserve records where reasonably necessary to:

1. Investigate violations;
2. Resolve disputes;
3. Comply with laws;
4. Protect Platform integrity.

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ARTICLE 42

INVESTIGATIONS

42.1 Investigation Authority

Lighthouse may investigate potential violations of:

1. These Terms;
2. Platform policies;
3. Applicable laws;
4. Platform integrity standards.

42.2 Cooperation Requirement

Users shall cooperate with reasonable investigation requests.

42.3 Information Requests

Lighthouse may request:

1. Identity documents;
2. Business registrations;
3. Product ownership records;
4. Project ownership records;
5. Contractual documentation;
6. Supporting evidence.

42.4 Failure to Cooperate

Failure to cooperate may result in:

1. Account restrictions;
2. Verification removal;
3. Suspension;
4. Termination.

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ARTICLE 43

ENFORCEMENT ACTIONS

43.1 Enforcement Authority

Lighthouse reserves the right to take enforcement actions where it reasonably believes violations have occurred.

43.2 Available Enforcement Measures

Enforcement measures may include:

1. Warnings;
2. Content removal;
3. Listing removal;
4. RFQ removal;
5. Review removal;
6. Visibility reduction;
7. Lead restrictions;
8. Verification suspension;
9. Verification removal;
10. Account restrictions;
11. Temporary suspension;
12. Permanent suspension;
13. Account termination.

43.3 Emergency Actions

Lighthouse may take immediate action without prior notice where reasonably necessary to:

1. Protect Users;
2. Prevent fraud;
3. Prevent harm;
4. Protect Platform integrity;
5. Comply with legal obligations.

43.4 Referral to Authorities

Lighthouse may report conduct to:

1. Law enforcement agencies;
2. Regulatory authorities;
3. Government agencies;
4. Intellectual property authorities;
5. Consumer protection authorities.

43.5 No Liability for Enforcement

Lighthouse shall not be liable for actions taken in good faith to enforce these Terms, Platform policies, security requirements, fraud prevention measures, or legal obligations.

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ARTICLE 44

SUBSCRIPTIONS

44.1 Subscription Services

Lighthouse may offer paid services, premium features, subscription plans, enterprise plans, promotional packages, lead packages, advertising packages, verification packages, procurement services, and other commercial offerings (collectively referred to as “Subscriptions”).

44.2 Subscription Features

Subscription benefits may include:

1. Enhanced profile visibility;
2. Additional lead access;
3. Additional RFQ access;
4. Premium analytics;
5. Advanced AI functionality;
6. Enhanced procurement tools;
7. Advertising credits;
8. Enterprise functionality;
9. Additional storage;
10. Additional integrations;
11. Other premium benefits.

44.3 Subscription Changes

Lighthouse reserves the right to:

1. Add features;
2. Remove features;
3. Modify features;
4. Introduce new plans;
5. Retire plans;
6. Modify pricing.

44.4 Subscription Term

Subscriptions may be offered on:

1. Monthly basis;
2. Quarterly basis;
3. Annual basis;
4. Multi-year basis;
5. Custom enterprise terms.

44.5 Auto-Renewal

Unless otherwise stated, subscriptions may automatically renew upon expiration.

Users authorize Lighthouse to charge the applicable payment method for renewal fees.

44.6 Cancellation

Users may cancel subscriptions in accordance with the Refund Policy.

Cancellation does not automatically entitle a User to a refund.

44.7 Suspension of Subscription Services

Lighthouse may suspend subscription benefits where:

1. Payments fail;
2. Terms are violated;
3. Fraud is suspected;
4. Security concerns exist.

44.8 No Guaranteed Results

Subscriptions do not guarantee:

1. Leads;
2. Sales;
3. RFQs;
4. Revenue;
5. Business opportunities;
6. Commercial success.

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ARTICLE 45

PAYMENTS

45.1 Payment Obligations

Users shall pay all applicable fees associated with:

1. Subscriptions;
2. Advertising services;
3. Promotional services;
4. Enterprise services;
5. Procurement services;
6. Lead services;
7. Verification services;
8. Future commercial services.

45.2 Authorized Payment Methods

Payments may be processed through:

1. Credit cards;
2. Debit cards;
3. Bank transfers;
4. UPI;
5. Digital wallets;
6. Enterprise invoicing;
7. Third-party payment providers.

45.3 Payment Authorization

Users authorize Lighthouse and its payment processors to charge applicable fees.

45.4 Failed Payments

Where payments fail, Lighthouse may:

1. Retry payment;
2. Suspend services;
3. Restrict access;
4. Remove benefits;
5. Terminate subscriptions.

45.5 Chargebacks

Users shall not improperly initiate chargebacks, payment reversals, payment disputes, or payment recovery actions.

Where a chargeback occurs, Lighthouse may:

1. Suspend services;
2. Recover losses;
3. Restrict access;
4. Terminate accounts.

45.6 Collection Rights

Lighthouse reserves the right to pursue lawful recovery of unpaid amounts.

45.7 Currency

Fees may be displayed in local or foreign currencies.

Exchange rates may vary and Lighthouse shall not be responsible for fluctuations.

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ARTICLE 46

TAXES

46.1 User Responsibility

Users remain responsible for determining and paying applicable taxes associated with their activities.

46.2 Platform Fees

Applicable taxes may be added to Platform fees where required by law.

46.3 Withholding Taxes

Where required by law, Lighthouse may deduct, withhold, collect, or remit taxes.

46.4 Tax Information

Users may be required to provide:

1. GST information;
2. VAT information;
3. Tax identification numbers;
4. Other tax documentation.

46.5 Cross-Border Transactions

Users remain responsible for taxes arising from international transactions conducted through or facilitated by the Platform.

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ARTICLE 47

ADVERTISING & PROMOTIONS

47.1 Advertising Services

Lighthouse may offer:

1. Sponsored listings;
2. Featured products;
3. Featured projects;
4. Featured professionals;
5. Featured brands;
6. Sponsored content;
7. Lead campaigns;
8. Promotional campaigns;
9. Display advertising;
10. Other advertising services.

47.2 Advertising Eligibility

Lighthouse may reject, suspend, remove, modify, or restrict advertisements at its sole discretion.

47.3 No Endorsement

Advertising, featured placement, sponsored visibility, premium placement, promoted content, or sponsored recommendations shall not constitute endorsement by Lighthouse.

47.4 Advertising Performance

Lighthouse does not guarantee:

1. Clicks;
2. Impressions;
3. Conversions;
4. Leads;
5. Sales;
6. Revenue;
7. Business opportunities.

47.5 Promotional Programs

Lighthouse may conduct:

1. Contests;
2. Promotions;
3. Referral programs;
4. Reward programs;
5. Loyalty programs;
6. Incentive programs.

Such programs may be governed by separate rules.

47.6 Promotional Modification

Lighthouse reserves the right to modify, suspend, or discontinue promotional programs at any time.

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ARTICLE 48

THIRD-PARTY SERVICES

48.1 Third-Party Integrations

The Platform may integrate with third-party services including:

1. Payment providers;
2. Cloud providers;
3. Analytics providers;
4. Communication providers;
5. AI providers;
6. Verification providers;
7. Mapping providers;
8. Logistics providers;
9. Enterprise software providers.

48.2 Independent Services

Third-party services operate independently of Lighthouse.

Lighthouse does not control such services.

48.3 No Responsibility

Lighthouse shall not be responsible for:

1. Third-party performance;
2. Third-party downtime;
3. Third-party errors;
4. Third-party policies;
5. Third-party security incidents.

48.4 Third-Party Terms

Use of third-party services may be subject to additional terms imposed by the relevant provider.

48.5 Third-Party Links

The Platform may contain links to external websites or services.

Lighthouse does not endorse or control such websites.

48.6 Future Integrations

Lighthouse reserves the right to add, remove, modify, or replace third-party integrations at any time.

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ARTICLE 49

NO PROFESSIONAL ADVICE

49.1 Informational Platform

The Platform is intended to provide information, discovery tools, collaboration tools, procurement tools, AI-powered tools, and related technology services.

Nothing available on the Platform shall constitute professional advice.

49.2 No Architectural Advice

Lighthouse does not provide:

1. Architectural advice;
2. Architectural certification;
3. Architectural approval;
4. Architectural sign-off;
5. Architectural compliance reviews.

49.3 No Engineering Advice

Lighthouse does not provide:

1. Structural engineering advice;
2. Civil engineering advice;
3. MEP engineering advice;
4. Engineering certification;
5. Engineering approvals.

49.4 No Interior Design Advice

Design concepts, visualizations, recommendations, AI-generated layouts, mood boards, and similar content are informational only.

Users remain solely responsible for implementation decisions.

49.5 Professional Consultation Requirement

Users should obtain independent professional advice before relying on information available through the Platform.

49.6 User Reliance

Any reliance upon content, recommendations, AI Outputs, reviews, ratings, profiles, listings, portfolios, or other information available through the Platform is solely at the User’s risk.

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ARTICLE 50

NO CONSTRUCTION ADVICE

50.1 Construction Activities

Lighthouse does not supervise, manage, direct, inspect, certify, approve, or control construction activities.

50.2 Site Conditions

Lighthouse does not assess:

1. Site conditions;
2. Soil conditions;
3. Structural conditions;
4. Safety conditions;
5. Existing building conditions.

50.3 Building Code Compliance

Lighthouse does not verify compliance with:

1. Building regulations;
2. Construction codes;
3. Fire regulations;
4. Accessibility requirements;
5. Safety requirements;
6. Environmental requirements.

50.4 Construction Responsibility

All construction decisions remain the responsibility of:

1. Property owners;
2. Architects;
3. Consultants;
4. Contractors;
5. Engineers;
6. Project stakeholders.

50.5 No Project Outcome Guarantee

Lighthouse does not guarantee:

1. Project completion;
2. Construction quality;
3. Construction timelines;
4. Budget compliance;
5. Regulatory approvals.

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ARTICLE 51

NO PROCUREMENT ADVICE

51.1 Procurement Assistance Only

Procurement-related services are provided solely to facilitate procurement workflows.

51.2 No Procurement Recommendation

Product recommendations, supplier recommendations, procurement rankings, procurement scores, procurement analytics, and procurement insights shall not be construed as procurement advice.

51.3 Independent Procurement Decisions

Users remain solely responsible for:

1. Supplier selection;
2. Vendor selection;
3. Product selection;
4. Material selection;
5. Procurement decisions;
6. Contract execution.

51.4 Procurement Risks

Users acknowledge procurement activities involve:

1. Commercial risk;
2. Supply chain risk;
3. Delivery risk;
4. Manufacturing risk;
5. Price fluctuation risk;
6. Availability risk.

51.5 No Procurement Liability

Lighthouse shall not be liable for procurement-related losses arising from:

1. Supplier failures;
2. Product failures;
3. Delivery delays;
4. Procurement delays;
5. Cost increases;
6. Product unavailability.

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ARTICLE 52

THIRD-PARTY RESPONSIBILITY

52.1 Third-Party Participants

The Platform contains information, products, services, content, advertisements, listings, portfolios, recommendations, reviews, ratings, and communications originating from third parties.

52.2 Independent Parties

Professionals, suppliers, manufacturers, contractors, consultants, brands, resellers, distributors, advertisers, and other Users are independent parties.

52.3 No Responsibility for Third Parties

Lighthouse shall not be responsible for:

1. Third-party actions;
2. Third-party omissions;
3. Third-party content;
4. Third-party representations;
5. Third-party warranties;
6. Third-party products;
7. Third-party services.

52.4 No Verification of Every Representation

Lighthouse does not verify every statement, representation, claim, review, project, certification, specification, portfolio, advertisement, or listing appearing on the Platform.

52.5 User Responsibility

Users are responsible for independently evaluating third parties before entering into transactions or engagements.

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ARTICLE 53

DISCLAIMER OF WARRANTIES

53.1 Platform Provided “As Is”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS.

53.2 No Express Warranties

LIGHTHOUSE MAKES NO EXPRESS WARRANTIES EXCEPT THOSE EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY LIGHTHOUSE.

53.3 No Implied Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTHOUSE DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING:

1. Merchantability;
2. Fitness for a particular purpose;
3. Non-infringement;
4. Accuracy;
5. Reliability;
6. Availability.

53.4 No Service Warranty

LIGHTHOUSE DOES NOT WARRANT THAT:

1. The Platform will be uninterrupted;
2. The Platform will be error-free;
3. The Platform will be secure;
4. The Platform will be free from defects;
5. The Platform will meet User expectations.

53.5 AI Disclaimer

LIGHTHOUSE DOES NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY, SUITABILITY, OR CORRECTNESS OF AI OUTPUTS.

53.6 Marketplace Disclaimer

LIGHTHOUSE DOES NOT WARRANT:

1. Products;
2. Suppliers;
3. Professionals;
4. Procurement outcomes;
5. Project outcomes;
6. Commercial outcomes.

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ARTICLE 54

LIMITATION OF LIABILITY

54.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTHOUSE SHALL NOT BE LIABLE FOR:

1. Indirect damages;
2. Incidental damages;
3. Consequential damages;
4. Special damages;
5. Exemplary damages;
6. Punitive damages.

54.2 Excluded Categories

This exclusion applies to damages arising from:

1. Lost profits;
2. Lost revenue;
3. Lost business opportunities;
4. Lost goodwill;
5. Lost data;
6. Procurement failures;
7. Project delays;
8. Construction failures;
9. Supplier failures;
10. Product defects.

54.3 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTHOUSE’S AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF:

1. THE TOTAL AMOUNT PAID BY THE USER TO LIGHTHOUSE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR
2. USD $100 (OR LOCAL EQUIVALENT).

54.4 Essential Basis

Users acknowledge that Lighthouse has entered into these Terms in reliance upon the limitations of liability contained herein.

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ARTICLE 55

INDEMNIFICATION

55.1 User Indemnity

Users agree to defend, indemnify, and hold harmless Lighthouse and its officers, directors, shareholders, employees, affiliates, agents, licensors, contractors, successors, and assigns from and against any claims, liabilities, damages, losses, costs, expenses, judgments, settlements, penalties, and legal fees arising out of or relating to:

1. User Content;
2. User conduct;
3. User violations of these Terms;
4. User violations of laws;
5. User infringement of intellectual property rights;
6. User projects;
7. User procurement activities;
8. User products;
9. User professional services;
10. User advertisements.

55.2 Cooperation

Lighthouse reserves the right to assume exclusive control of the defense of any matter subject to indemnification.

Users shall cooperate fully with such defense.

55.3 Survival

The obligations contained in this Article shall survive termination of these Terms and continued use of the Platform.

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ARTICLE 56

SUSPENSION

56.1 Right to Suspend

Lighthouse reserves the right, at its sole discretion and without prior notice where reasonably necessary, to suspend any User, Account, listing, project, product, advertisement, review, RFQ, procurement workflow, communication, or other Platform activity.

56.2 Grounds for Suspension

Suspension may occur where Lighthouse reasonably believes:

1. These Terms have been violated;
2. Platform policies have been violated;
3. Fraud may exist;
4. Security risks may exist;
5. Identity verification is incomplete;
6. Regulatory obligations require action;
7. Intellectual property violations may exist;
8. User conduct presents risk to the Platform or its Users.

56.3 Effect of Suspension

During suspension Lighthouse may:

1. Restrict account access;
2. Restrict messaging;
3. Restrict RFQ functionality;
4. Restrict procurement functionality;
5. Restrict lead access;
6. Remove content visibility;
7. Restrict advertising campaigns;
8. Restrict AI functionality.

56.4 Suspension Duration

Suspension may be temporary or indefinite depending upon the circumstances.

56.5 No Compensation

Users shall not be entitled to compensation, reimbursement, credits, damages, or refunds solely because of a suspension action taken in good faith.

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ARTICLE 57

TERMINATION

57.1 Termination by User

Users may terminate their use of the Platform at any time by:

1. Closing their account;
2. Cancelling subscriptions;
3. Discontinuing Platform usage.

Termination does not automatically remove content, records, invoices, transactions, legal obligations, or historical records retained under applicable policies.

57.2 Termination by Lighthouse

Lighthouse may terminate access to the Platform where:

1. Terms are violated;
2. Fraud is identified;
3. Repeated complaints exist;
4. Legal risks exist;
5. Regulatory obligations require action;
6. Platform integrity is threatened;
7. Continued access is deemed inappropriate.

57.3 Immediate Termination

Lighthouse may immediately terminate access without notice where reasonably necessary to:

1. Prevent fraud;
2. Protect users;
3. Protect intellectual property;
4. Protect Platform security;
5. Comply with legal obligations.

57.4 Effect of Termination

Upon termination:

1. Access rights cease;
2. Platform licenses terminate;
3. Subscription benefits cease;
4. Verification status may be revoked;
5. Promotional placements may cease;
6. Certain content may be removed.

57.5 Data Retention

Termination shall not obligate Lighthouse to immediately delete information where retention is reasonably necessary for:

1. Legal compliance;
2. Tax compliance;
3. Fraud prevention;
4. Security purposes;
5. Dispute resolution;
6. Contractual obligations.

57.6 Surviving Rights

Termination shall not affect rights or obligations accrued before termination.

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ARTICLE 58

DISPUTE RESOLUTION

58.1 Good Faith Resolution

Before commencing formal proceedings, the parties agree to attempt to resolve disputes through good faith discussions.

58.2 Notice of Dispute

Any party asserting a dispute shall provide written notice describing:

1. Nature of the dispute;
2. Relevant facts;
3. Requested resolution;
4. Supporting information.

58.3 Informal Resolution Period

The parties shall attempt informal resolution for a reasonable period before initiating formal proceedings, except where immediate relief is required.

58.4 Continued Performance

Where reasonably possible, the parties shall continue performing undisputed obligations during dispute resolution.

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ARTICLE 59

ARBITRATION

59.1 Agreement to Arbitrate

To the fullest extent permitted by applicable law, disputes arising out of or relating to these Terms or Platform usage may be resolved through binding arbitration rather than court proceedings.

59.2 Scope

Arbitration may apply to disputes involving:

1. Account usage;
2. Platform services;
3. Procurement services;
4. AI services;
5. Advertising services;
6. Subscription services;
7. Commercial relationships.

59.3 Emergency Relief

Nothing in this Article prevents Lighthouse from seeking emergency injunctive relief, intellectual property protection, fraud prevention orders, or other urgent remedies from courts of competent jurisdiction.

59.4 Arbitration Rules

Applicable arbitration rules, venue, language, and procedures may be specified in regional terms, local addenda, enterprise agreements, or applicable policies.

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ARTICLE 60

GOVERNING LAW

60.1 Governing Law

Unless otherwise required by applicable law or specified in a separate agreement, these Terms shall be governed by the laws of the jurisdiction in which LH InfraMesh Pvt Ltd is incorporated.

60.2 Jurisdiction

Subject to applicable arbitration provisions, courts having jurisdiction over Lighthouse’s registered office shall have jurisdiction over disputes relating to these Terms.

60.3 International Users

International Users acknowledge that local consumer protection laws and mandatory statutory rights may apply and may override portions of these Terms where required by law.

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ARTICLE 61

CLASS ACTION WAIVER

61.1 Individual Resolution

To the fullest extent permitted by law, Users agree that disputes shall be pursued on an individual basis.

61.2 No Class Proceedings

Users agree not to participate in:

1. Class actions;
2. Representative proceedings;
3. Consolidated actions;
4. Mass arbitration proceedings;

except where prohibited by law.

61.3 Severability

Where this Article is unenforceable under applicable law, only the unenforceable portion shall be disregarded.

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ARTICLE 62

FORCE MAJEURE

62.1 Force Majeure Events

Lighthouse shall not be liable for delays, failures, interruptions, or inability to perform resulting from events beyond its reasonable control.

62.2 Examples

Such events may include:

1. Natural disasters;
2. Floods;
3. Earthquakes;
4. Fire;
5. Pandemic events;
6. Epidemics;
7. War;
8. Terrorism;
9. Civil unrest;
10. Government actions;
11. Internet failures;
12. Telecommunications failures;
13. Power outages;
14. Cloud provider failures;
15. Cyberattacks;
16. Supply chain disruptions.

62.3 Performance Suspension

Obligations affected by Force Majeure may be suspended for the duration of the event.

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ARTICLE 63

ASSIGNMENT

63.1 Assignment by Lighthouse

Lighthouse may assign, transfer, delegate, novate, or otherwise transfer its rights and obligations under these Terms without restriction.

63.2 Assignment by Users

Users may not assign rights or obligations under these Terms without prior written consent from Lighthouse.

63.3 Successors and Assigns

These Terms shall bind and benefit permitted successors and assigns.

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ARTICLE 64

ENTIRE AGREEMENT

64.1 Entire Agreement

These Terms, together with all incorporated policies, agreements, schedules, notices, and addenda, constitute the entire agreement between the parties regarding Platform usage.

64.2 Superseding Effect

These Terms supersede prior discussions, understandings, communications, and agreements relating to Platform usage, except for separately executed written agreements.

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ARTICLE 65

SEVERABILITY

65.1 Severability

If any provision of these Terms is determined to be invalid, illegal, unenforceable, or void, the remaining provisions shall remain in full force and effect.

65.2 Replacement Provision

The invalid provision shall be replaced, where possible, with a valid provision that most closely reflects the original intent.

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ARTICLE 66

SURVIVAL

66.1 Surviving Provisions

The following Articles shall survive suspension, termination, expiration, deletion of accounts, or discontinuation of Platform usage:

1. Definitions;
2. Intellectual Property Rights;
3. Licenses;
4. Procurement Disclaimers;
5. AI Disclaimers;
6. Warranties & Disclaimers;
7. Limitation of Liability;
8. Indemnification;
9. Dispute Resolution;
10. Arbitration;
11. Governing Law;
12. Data Retention;
13. Any provision intended to survive.

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ARTICLE 67

CONTACT INFORMATION

67.1 Contact Details

Questions regarding these Terms may be directed to Lighthouse through the contact information published within the Platform.

67.2 Legal Notices

Formal legal notices shall be submitted in accordance with the Contact, Grievance & Dispute Resolution Policy.

67.3 Electronic Communication

Lighthouse may provide legal notices electronically where permitted by applicable law.

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ARTICLE 68

EFFECTIVE DATE

68.1 Effective Date

These Terms become effective upon:

1. Accessing the Platform;
2. Creating an Account;
3. Clicking acceptance;
4. Using any Platform functionality;
5. Continuing to use the Platform after updates become effective.

68.2 Binding Agreement

By using the Platform, the User acknowledges and agrees to be legally bound by these Terms.

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SCHEDULE A

LEGAL DEFINITIONS SCHEDULE

A.1 Purpose

This Schedule supplements Article 2 and provides additional definitions applicable throughout the Lighthouse Platform.

In the event of conflict, the definitions contained in this Schedule shall prevail unless expressly stated otherwise.

A.2 Platform Participants

Architect

Any individual, firm, practice, studio, partnership, LLP, corporation, or other entity providing architecture-related services through the Platform.

Interior Designer

Any individual or entity providing interior design, fit-out, styling, space planning, furniture planning, decoration, visualization, or related services.

Consultant

Any advisory professional including engineering consultants, sustainability consultants, project consultants, procurement consultants, quantity surveyors, or related advisors.

Contractor

Any entity responsible for construction, execution, installation, fit-out, renovation, fabrication, civil works, MEP works, finishing works, or related services.

Brand

Any manufacturer, product owner, trademark owner, product licensor, or commercial brand represented on the Platform.

Manufacturer

Any entity producing, assembling, fabricating, importing, or commercially supplying products.

Distributor

Any entity authorized to distribute products on behalf of manufacturers or brands.

Reseller

Any dealer, reseller, retailer, stockist, or intermediary authorized to market products.

Vendor

Any commercial participant supplying products or services through the Platform.

Lighthouse Partner Agent (LPA)

An authorized representative, consultant, sourcing partner, procurement partner, business development partner, or channel partner engaged by Lighthouse.

A.3 Commercial Definitions

Lead

A commercial opportunity, inquiry, consultation request, RFQ, project inquiry, procurement inquiry, or other opportunity generated through the Platform.

RFQ

Request for Quotation including tenders, procurement requests, sourcing requests, commercial inquiries, pricing requests, and proposal requests.

Procurement

Any activity involving sourcing, comparison, evaluation, negotiation, recommendation, procurement planning, purchasing, supply, or fulfillment.

Marketplace Transaction

Any commercial engagement facilitated through the Platform.

Subscription

Any recurring or one-time paid service offered by Lighthouse.

A.4 AI Definitions

AI Service

Any AI-powered functionality provided by Lighthouse.

AI Output

Any recommendation, estimate, visualization, generated image, generated content, report, ranking, score, prediction, classification, or output generated by AI Services.

AI Recommendation

Any recommendation relating to products, suppliers, professionals, budgets, projects, procurement, materials, or planning.

AI Risk Category

The risk classification assigned to a particular AI feature under Schedule C.

A.5 Project Definitions

Project

Any architecture, engineering, construction, fit-out, renovation, interior design, infrastructure, procurement, landscaping, or development initiative.

Project Content

All information relating to a Project including images, drawings, BIM files, CAD files, specifications, descriptions, and associated materials.

Portfolio

A collection of Projects, designs, achievements, experience, or work samples presented by a User.

SCHEDULE B

VERIFICATION REQUIREMENTS SCHEDULE

B.1 Purpose

This Schedule establishes minimum verification requirements for Platform participants.

Verification standards may be modified periodically.

Verification does not constitute certification, endorsement, or recommendation.

B.2 Architect Verification

Required Documentation:

• Government-issued identification
• Professional registration/license
• Firm registration (if applicable)
• Website or portfolio evidence
• Contact verification

Optional:

• Industry memberships
• Awards
• Certifications

B.3 Interior Designer Verification

Required:

• Government-issued identification
• Portfolio review
• Contact verification

Optional:

• Firm registration
• Certifications
• Awards

B.4 Consultant Verification

Required:

• Government-issued identification
• Professional credentials
• Contact verification

B.5 Contractor Verification

Required:

• Government-issued identification
• Business registration
• Contact verification

Optional:

• GST registration
• Project references
• Insurance documentation

B.6 Brand Verification

Required:

• Business registration
• Trademark evidence (where applicable)
• Website verification
• Authorized representative verification

B.7 Manufacturer Verification

Required:

• Business registration
• Manufacturing evidence
• Product ownership evidence

B.8 Distributor Verification

Required:

• Business registration
• Authorization from manufacturer or brand

B.9 Reseller Verification

Required:

• Business registration
• Contact verification

B.10 LPA Verification

Required:

• Identity verification
• Contractual authorization
• Background review (if applicable)

SCHEDULE C

AI RISK CLASSIFICATION SCHEDULE

C.1 Purpose

This Schedule classifies AI functionality based on operational risk.

C.2 Low Risk AI Features

Examples:

• Search recommendations
• Content categorization
• Product tagging
• Profile recommendations
• Content summarization

Risk Level:
LOW

Human Validation:
Not required

C.3 Medium Risk AI Features

Examples:

• Space redesign
• Product recommendations
• Supplier recommendations
• Design inspiration
• Material suggestions

Risk Level:
MEDIUM

Human Validation:
Strongly recommended

C.4 High Risk AI Features

Examples:

• Quantity estimation
• Budget estimation
• Procurement planning
• Supplier scoring
• Project planning
• Construction planning

Risk Level:
HIGH

Human Validation:
Mandatory

C.5 Prohibited Uses

AI Services shall not be used as the sole basis for:

• Structural approvals
• Engineering certification
• Legal compliance certification
• Safety certification
• Regulatory approvals

SCHEDULE D

DATA RETENTION & RECORD MANAGEMENT SCHEDULE

D.1 Purpose

This Schedule establishes retention, archival, deletion, and legal hold requirements.

D.2 User Accounts

Retention Period:

7 Years after account closure

D.3 RFQs

Retention Period:

10 Years

D.4 Procurement Records

Retention Period:

10 Years

D.5 Messages

Retention Period:

3 Years

D.6 Project Uploads

Retention Period:

Until deletion request or account termination, subject to legal obligations

D.7 Verification Documents

Retention Period:

7 Years after verification expiry

D.8 AI Inputs

Retention Period:

As specified in Privacy Policy and AI Policy

D.9 Audit Logs

Retention Period:

5 Years

D.10 Legal Hold

Lighthouse may suspend deletion where reasonably necessary for:

• Litigation
• Arbitration
• Investigations
• Regulatory inquiries
• Fraud prevention
• Security incidents