Help & support
Lighthouse Support
Need help with your Lighthouse account, a project listing, a quotation or an order? Tell us what happened so we can direct your enquiry to the right person.
Email our team
For account help, technical issues, order enquiries and feedback.
Call Lighthouse
Contact our team about your support enquiry.
For an order or quotation, keep your reference number handy.
What to include
- Your name and the phone number or email linked to your Lighthouse account.
- A short description of the issue and what you were trying to do.
- Your app version, device and the steps to reproduce a technical problem. Include a screenshot if helpful.
- Your quotation or order reference, where relevant.
Account & privacy
For access, correction or privacy requests, email our team. We may ask for information needed to verify that the request is yours.
Use the Delete account option in the Lighthouse app to initiate deletion of your account and associated personal data. Our dedicated page also provides an email request route if you have uninstalled the app or cannot access it.
Orders & suppliers
Include your order or quotation reference and describe the issue. Our team can help identify the order and coordinate the enquiry with the relevant supplier.
Availability, delivery, cancellations, returns and warranties depend on the product and the terms agreed for the order.
Report content, block a user or raise a rights concern
The Lighthouse app includes Report and Block options. Use Report to raise a concern about content or an account, and Block to block a user.
For help with a report or a rights concern, email contact@lighthouseinfra.com with a link or screenshot of the relevant profile, project or review and the reason for your report. For copyright or other rights concerns, identify the material, explain your rights and tell us how to contact you.
Helpful links
Lighthouse is operated by L H INFRAMESH PRIVATE LIMITED.